Services disputes are almost always arguments about scope.
The client believed something was included, the provider believed it was extra, and neither position is written down clearly enough to settle it.
Add unclear acceptance, no change control and payment terms that let invoices drift, and a profitable engagement becomes an unpaid one.
Clear scope is not bureaucracy. It is how you get paid on time.
Service agreements govern work delivered over time, for a client or by a supplier.
We help with:
- customer-facing service terms you can use across your client base;
- statements of work and specifications that define scope properly;
- reviewing service contracts you are being asked to sign; and
- service levels, reporting and remedies where performance matters.
We deal with scope and what sits outside it, change control so extra work is agreed and priced before it happens, acceptance and sign-off, payment and interest on late payment, who owns what is created, and how either side ends the engagement.
Our Approach
Legal advice that makes running and growing your business easier.
We start with your business, not the law.
Before we open a document, we want to understand what you are trying to do commercially. The legal answer is only useful if it serves that.
We get to the point.
You get a clear view of what matters and what does not, in plain English, with the real risks separated from the noise.
We give you an answer.
Not a menu of options and a shrug. We tell you what we would do, why, and where there is a genuine judgment call for you to make.
We stay available.
Whether you work with us on a single project or on a subscription, we are here for the follow-up question. We would always rather you asked.
Ways of working together
Fixed-fee projects
A single, defined piece of work for an agreed fixed fee, communicated before we engage. Reviewing a contract, drafting your terms, handling a negotiation.
No surprises and no hidden fees
Flagship Subscription
Ares Access
Ongoing support on a fixed monthly subscription, for businesses that need commercial legal input regularly rather than as the occasional one-off.
- Dedicated lawyer
- Fixed monthly fees
- Commercial advice on demand
From £500 plus VAT per month
Legal Health Check
Fixed fee of £2,000 plus VAT
Any questions?
Phone: 02382 420035
